AI Research Assistant

Research brief: The market for AI meeting assistants (2026) SUMMARY The category has consolidated around three buyer profiles: sales teams buying for CRM hygiene, engineering orgs buying for asynchronous handoffs, and enterprise IT buying for compliant record-keeping. Pricing has settled between $12 and $30 per seat per month, with usage caps replacing unlimited tiers. WHAT CHANGED THIS YEAR • Native platform bundling. Conferencing vendors now ship competent summarization by default, which pushed independents toward workflow depth rather than transcription quality. • Retention rules. Buyers increasingly require configurable deletion windows and regional storage, and procurement now treats this as a gate rather than a preference. • Accuracy plateau. Transcription word error rates cluster within a narrow band, so differentiation has moved to action-item extraction and downstream routing. OPPORTUNITIES 1. Cross-meeting memory: connecting decisions across a quarter rather than summarizing single calls. 2. Verifiable citations: linking every claim in a summary to a transcript timestamp. 3. Silent adoption: value delivered without asking every participant to install anything. SOURCES CONSULTED Vendor pricing pages (7), practitioner interviews (11), public earnings commentary (3), and two independent accuracy benchmarks.